To request a return or exchange, please inform us within 14 days of receiving your order. We rely on the courier’s delivery timestamp.

Customers cover courier charges for all return or exchange shipments.

• Items must be unused and unworn, returned with original packaging and all inserts. • For organizers, please return all components, protective films, and hardware. • Items showing wear, damage, missing parts, or scents/residue may not qualify.

• Wrong item, damaged item, or missing item received. • Exchange for a different color/style (subject to stock) within the same price range.

1. Contact us within 14 days via email or WhatsApp with your order number and photos (if damaged/incorrect). 2. We’ll confirm next steps and return address. 3. Ship the item(s) back using any reliable courier. Please share the tracking number. 4. Once received, allow 2–4 business days for inspection and processing

• Approved refunds are issued via Bank Transfer where possible or as store credit. • Exchanges ship after we receive and inspect the original item and confirm stock availability. • If the requested exchange is out of stock, we’ll offer alternatives or a refund/store credit.

We may return items to you (at our cost) if they’re received outside the window, used/worn, missing packaging, or otherwise not in original condition.

You may request cancellation within 6 hours of placing your order. If it’s already packed or shipped, we’ll help with a return/exchange instead (return courier charges apply).

WhatsApp: +92 339 0009270 Email: support@getzar.com